Technology and People Practice Essential Insights

Explore the scope of HR technology and how it is leveraged in the people profession to support organisational and employee outcomes.


60-90 minutes

Online self-directed

Essential Insights


Free for CIPD members and Core Learning Subscribers.

The way we are working is changing, and technology is omnipresent in the people profession. Whilst technology can improve productivity and enhance the relationship between people and organisation, we must also heed the risks. Technology should help people flourish, add business value and enhance the people proposition.

This short online course starts by exploring the scale and scope of a typical HR technology environment. It then provides an essential overview of the key factors to consider to better understand these various technologies and their application. Developed by author of Introduction to HR Technologies, Stacey Harris, the programme includes real-world case studies to demonstrate how other organisations have implemented technology successfully.

By the end of the course, learners will be able to identify the required skills and infrastructure to achieve organisational and people goals using technology. They will also gain confidence in their role to contribute to decision-making, demonstrating risk awareness whilst leveraging technology for optimum outcomes.

All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.

The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.

CIPD Members

You already have access to the features and benefits of the Core Learning Subscription, which includes this course, as part of your membership, access it here.


The purpose of this course is to:

  • identify what technologies are used in the people profession
  • explore how technology enhances the relationship between people and organisations
  • recognise the skills and infrastructure needed to effectively achieve organisational goals using technology
  • consider the risks that technology can bring.

Is this course right for me?

This online course is ideal for people professionals seeking competence in the core knowledge area of technology and people. Those making a technology business case or recommendations to stakeholders will be able to apply their learning to consider the real value and impact of various HR technologies to the organisation and

Core learning subscription

I want to put my team on this course

Learning outcomes

Course structure