Co-created by Acas and CIPD: learn to build constructive relationships with trade unions and embed effective partnership approaches into your organisation
About this course
Course length: One day
Delivery: Online live class (via Acas platform)
Suitable for: People professionals, HR practitioners and managers tasked with improving employee relations. It also supports those involved in organisational change management who want to build confidence in consultation, negotiation and partnership working with trade unions or employee representatives.
Topics Covered
- Recognising and working with trade unions
- Consultation, negotiation and collective bargaining
- Communication and information sharing
- Strengthening employer-union relationship
What to expect from this Working with Trade Unions course
This facilitator-led, one-day online course provides practical guidance on building constructive relationships with trade unions and embedding effective partnership approaches into your organisation.
Co-delivered by Acas and CIPD, the course brings together expert insight and practical tools to help you strengthen communication channels, reduce workplace conflict, and manage change more effectively.
You’ll explore union rights and responsibilities, understand the legal framework for recognition and consultation, and gain confidence in negotiation and dispute resolution. Through real-world case studies, role plays, and discussion, you’ll practise early intervention and post-conflict relationship repair to foster long-term collaboration.
What you’ll need to do on this course
This is a live, interactive one-day session hosted on Acas online platform. You’ll take part in guided activities, discussions and reflection exercises designed to apply your learning directly to your role. No pre-work is required, but you’ll need a laptop or desktop with a reliable internet connection.
What you’ll get on this course
After completing this course, you’ll receive a digital certificate issued by Acas. You’ll also get access to the course slide deck (PDF).
Objectives
By the end of this training, attendees will be able to:
- Understand the role and purpose of trade unions
- Recognise the legal and practical aspects of working with trade unions
- Apply effective consultation and collective bargaining practices
- Communicate and share information effectively with trade unions
- Reflect and plan for ongoing improvement