The Effective HR Administrator Essential Insights

Explore the role of HR Administrator and the skills needed to be successful.


60-90 minutes

Online self-directed

Essential Insights


Free for CIPD members and Core Learning Subscribers.

This course provides a high-level overview of the HR Administrator role and explores what makes an HR administrator effective.

The course has been created by CIPD, in collaboration with Carrie Stockton, a highly experienced and established HR trainer. It will outline key skills and provide insight into working with HR administrators to ensure your conversations are as effective as possible.

All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.

The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.

CIPD Members

You already have access to the features and benefits of the Core Learning Subscription, which includes this course, as part of your membership, access it here.


In this course, you will:

  • explore the purpose and range of the HR function
  • develop a good understanding of the role of HR Administrator
  • identify the key skills needed to be an HR Administrator
  • know where to find and access further information.

Is this course right for me?

Whether you are a people professional interested in a career in HR, or work outside the people function, this course will provide high level information on the role of the HR Administrator.

The programme is also helpful for those who work closely with HR Administrators, such as line managers, to help them identify how to make working together as effective as possible.

Core learning subscription

I want to put my team on this course

Learning outcomes

Course structure