Situational Decision-making Introductory Programme

Become a better decision-maker. Learn how to identify the best solutions based upon your specific situation or context.


4-6 hours

Online self-directed

Introductory Programme


Free for CIPD members and Core Learning Subscribers.

This course is one of our eight Core Behaviours Introductory Programmes, which aim to provide you with the defining behaviours of our profession.

Situational decision-making is about making effective and pragmatic decisions or choices and considering the specific situation or context, thereby avoiding a ‘one-size-fits-all’ approach. This course will help you to identify different options, along with the benefits and risks associated with them, and their alignment to professional principles and values.

Through cutting-edge learning content, you will explore the four aspects of situational decision-making. You’ll discover the parts played by evidence and context in our decision-making and how to balance opportunity and risk with every option.

Given the ever-changing nature of work, any decisions made will need to remain flexible enough to adapt to new insight, circumstances or changes, and you should be diligent about evaluating their impact in order to inform future practice. You will develop the knowledge to analyse whether decisions are resulting in the desired outcomes, and how this informs future decision-making. This will support you to adapt to changing circumstances, enabling you to provide a quick and effective response.

Throughout the course, you’ll be encouraged to take part in reflective activities to help embed your learning into your day-to-day practice. You can also access a community of peers where you can share knowledge and experience with others, whilst developing connections. As part of this learning experience you will have access to one live webinar. Webinars are scheduled twice per calendar year so you'll have two dates to choose from.

All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.

The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.

CIPD Members

You already have access to the features and benefits of the Core Learning Subscription, which includes this course, as part of your membership, access it here.

Is this course right for me?

This course is relevant and challenging for all people practitioners, at whatever stage of their career journey. You’ll be an HR, L&D or OD practitioner looking to develop the behaviours required for effective situational decision-making within your context.

Core learning subscription

I want to put my team on this course

Learning outcomes

Course structure