Build confidence in yourself as a communicator so you can effectively influence others and speak up when it’s the right thing to do.
This course is one of our eight Core Behaviours Introductory Programmes, which aim to provide you with the defining behaviours of our profession.
As a people professional, it’s important that you can effectively communicate and influence others to ensure that the best decisions are made for the people in your organisation and to resolve conflict. This course will help you to develop the professional and personal courage to speak up when it’s the right thing to do, even if you anticipate or experience resistance or opposition.
Alongside skills in communicating and influencing others, this behaviour is important in a range of situations, including making a case for change, taking responsibility for mistakes, and challenging the behaviours of others.
Through cutting-edge learning content, you will discover ways to challenge constructively, when appropriate, and ensure you are delivering the right message to your audience. You will learn how to build relationships with others to understand their views, concerns and needs, and decide on the most effective way to communicate with them in order to influence and achieve positive outcomes.
The course will also help you to take a positive approach when dealing with mistakes, viewing them as opportunities for learning rather than failures.
Throughout the course, you’ll be encouraged to take part in reflective activities to help embed your learning into your day-to-day practice. You can also access a community of peers where you can share knowledge and experience with others, whilst developing connections. As part of this learning experience you will have access to one live webinar. Webinars are scheduled twice per calendar year so you'll have two dates to choose from.
All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.
The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.
You already have access to the features and benefits of the Core Learning Subscription, which includes this course, as part of your membership, access it here.
Is this course right for me?
This course is relevant and challenging for all people practitioners, at whatever stage of their career journey. You’ll be an HR, L&D or OD practitioner looking to develop the behaviours required to constructively challenge and influence others.
Core learning subscription
Upgrade to a 21-month subscription and get so much more.
With the CIPD’s Core Learning Subscription, you can access the key learning you require at the point when you need it. Delivered fully online, new courses are added regularly, and content consistently updated to reflect changes in the profession.
|Access to this course for 12 months|
|Access to the CIPD Learning Hub for 24 months|
|All Essential Insight courses – existing and as new courses are added|
|Our eight Core Behaviours Introductory Programmes|
|15% discount on all courses|
Find out more about the CIPD Core Learning Subscription.
Interested in a subscription for your team? Please get in touch here.
I want to put my team on this course
We have identified the eight defining behaviours for our profession. Professional courage and influence is one of these key attributes that we think every people professional should have to be effective in their role and achieve positive outcomes for your organisation.
If you are looking to place more than four learners onto this course, please contact us to discuss a team solution >
By the end of this course, you’ll be able to:
- challenge constructively and confidently in the face of opposition
- communicate with impact, and make complex things clear, to enable a way forward
- proactively develop and sustain relationships with key stakeholders to inform how you influence them
- tailor your influencing style and select appropriate communication channels to engage your audience and gain buy-in
- take responsibility for mistakes that sit within your remit, encouraging learning and demonstrating ownership for the actions to make things right.
This course has six lessons, which you can access flexibly. Available fully online, you can work through the lessons at your own pace and in whatever order you choose.
This programme includes the following lessons:
- Getting started with professional courage and influence
- Challenge constructively
- Communicate with impact
- Develop and sustain relationships
- Engage your audience
- Take responsibility for mistakes
Each lesson is 30-45 minutes long and includes individual reflective and community activities to support the embedding of your learning into practice.
You will be able to access the course for 12 months from purchase and the CIPD Learning Hub will remain accessible to you for 24 months.