Performance Management Masterclass
Practical, evidence informed approaches to improve performance, build capability, and embed effective performance management.
Perfect for:
You’ll learn how to:
- Identify what’s not working in your current performance management approach.
- Apply evidence-based performance management to improve outcomes.
- Create clear, outcome-focused performance objectives and expectations.
- Hold effective performance management conversations with confidence and fairness.
- Design practical performance management practices that work in real-world contexts.
- Implement performance management improvements immediately in your organisation.
About this course
Course length: One day
Delivery: Face-to-face
Suitable for: Line managers, people managers and people professionals (HR, L&D and OD) with responsibility for driving individual and team performance.
Topics covered
What to expect from this performance management masterclass
This facilitator-led, one-day masterclass is built around practical roundtable discussion and real performance challenges faced by line managers and people professionals. You’ll work with peers to explore why performance management often becomes procedural rather than purposeful, using evidence, data and lived organisational experience rather than theory alone.
Through structured peer-to-peer diagnostics, real scenarios and guided discussion, you’ll test assumptions, share insight and identify practical solutions. You’ll build confidence in setting clear expectations, giving developmental and corrective feedback, and applying performance management practices fairly and consistently.
This masterclass helps you move beyond fragmented or reactive performance management, towards building effective, people-centred approaches that improve performance, strengthen capability and deliver sustainable organisational outcomes.
What you'll get on this absence and wellbeing masterclass
At the end of this course, you’ll receive a certificate of attendance, and you’ll have access to practical tools and resources to embed learning in your role and sustain progress with your team.
Taking part in this course gives you access to the CIPD Learning Hub for 12 months. Here, you can access your course content together with other valuable resources and tools. When you finish your course, you can enjoy an additional 12 months of access to other resources on the Learning Hub.
Learning outcomes
By the end of this ‘Performance Management’ Masteclass, you’ll be able to:
- diagnose performance issues using evidence, data and insight to focus effort where it delivers most value
- take confident, consistent action that improves productivity, capability and performance
- lead effective, fair and outcome-focused performance conversations
- set clear, outcome-focused objectives that align individual contribution with organisational goals
- make balanced, fair and consistent performance decisions that reduce risk
- implement practical performance management approaches that deliver measurable, sustainable results
Team bookings
Interested in booking this course for your team? We offer group bookings solutions for teams of four or more people.
When your teams learn with the CIPD, they get direct access to the latest professional research and insights.
And through courses co-created with industry thought leaders and practitioners, they’ll build the skills and confidence they need to inspire action, influence change and drive business value.
We offer a wide range of Learning and Development solutions to suit employees at every level – whether in HR, L&D, OD or wider people management.
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