People Management Accredited Programme

Learn how to effectively manage people to ensure organisational success in line with the principles championed by the CIPD.


50-70 hours

Online self-directed

Accredited Programme


The People Management Accredited Programme will support you to develop your confidence as a people manager and to gain the knowledge you require to ensure the success and wellbeing of your team. You will cover all aspects of the employee lifecycle, including defining team skills needs, policies and procedures, performance, developing people, supporting wellbeing, and inclusion and diversity.

The programme gives you an overview of the standards of the CIPD Profession Map that are most relevant to people managers. It will equip you, as a line manager, with the skills and knowledge needed to effectively lead a team.

You will be introduced to case studies from practitioners around the world who share great examples of practice that you could replicate or adapt in your own work environment. It will also provide you with access to downloadable resources and a learning community of like-minded professionals that will support your practice during and beyond the end of the programme.

All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.

The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.


This course will enable you to:

  • define the employee lifecycle and map your work to each stage
  • identify the other disciplines that will be involved – HR, L&D, recruitment, inclusion and diversity, for example
  • list which areas of law and regulation and the policies you need to be aware of in your work
  • explain how you can keep yourself up to date on relevant regulations, legislation, and policies
  • explain how you can apply laws and policies in an ethical way, respecting individual needs
  • define workforce planning and describe how it can benefit organisations
  • describe how workforce planning works in your organisation and how you can apply it when resourcing your team
  • define performance management and its role within an organisation
  • describe the performance management approach in your organisation
  • explain how to set SMART objectives and use motivational theories to motivate different people to perform at their best
  • define wellbeing in the workplace and explain why it’s important in the workplace
  • list factors affecting wellbeing in the workplace and behaviours and actions you can implement to support the wellbeing of your team
  • define the terms inclusion and diversity (in the workplace) and explain how diverse and inclusive workplaces benefit organisations and individuals
  • describe the impact of discrimination and exclusion
  • list actions you can take in your work to ensure your team and organisation are inclusive
  • define the main characteristics of an effective team in your context: trust, good communication and accountability
  • define emotional intelligence and explain why it’s important for effective teamwork
  • explore diverse ways of working effectively (including dispersed teams, multi-cultural teams, teams with different work patterns etc.)
  • explain how to handle conflict in a team
  • define what the term stakeholder means and identify your current key stakeholders
  • practice stakeholder mapping using different models
  • list the main characteristics of effective communication and describe the traits and behaviours that enable you to influence throughout the organisational hierarchy
  • define the terms facilitation, consulting, coaching, and mentoring and list examples of facilitation techniques and the right context to use them
  • describe the consulting skills that you can draw on in your role as a manager and identify when mentoring can be helpful to support your team members
  • describe at least one coaching model

Is this course right for me?

This programme is relevant if you are a line manager who manages at least one person or a small team in your organisation. It is perfect if you are new to line management or only have a few years’ experience and wish to grasp the fundamentals of people practice. It’s also an effective refresher if you are an established manager or wish to demonstrate and validate existing expertise.

What will I need to successfully complete the programme?

Please ensure you can answer yes to the following statements to ensure you can successfully complete this programme.

  • I am currently working in this profession or area of work, or have recently done so, and will be able to refer to current or past work examples during my learning.
  • I can write an assessment answer which reflects on my learning and demonstrates how I can apply it in my context.
  • I will have online access to use the CIPD Learning Hub for the duration of the programme.
  • I can use the English language at the IELTS level 6 “Competent user” level or above. For more information see:
  • I understand I must complete the programme within a 12-month deadline of my registration payment.
  • I will inform CIPD Learning if I have a learning accessibility need or disability for which I would require a reasonable adjustment.
  • I confirm I have read and accept the programme policy.

I want to put my team on this course

Practice focus

Course structure