Organisation Design

Discover the fundamentals of Organisation Development, contextualise your challenges and explore a range of Organisation Development approaches to strengthen your practice.


3 days

Online class


Successful Organisation Design makes a significant impact on performance, productivity and effectiveness. It is critical that people professionals align their design processes to their organisation’s business model to help it meet its strategic objectives and overcome challenges that may emerge.

This programme shares the tools you need to proactively navigate challenges brought about by a rapid change in systems or environment, such as employment regulations, advancing technologies, ever-increasing cost pressures and turbulent times.

This tailored digital course is a blend of virtual classroom and self-directed learning, facilitated by a leading organisation design practitioner. It was designed by leading Organisation Design expert, Jaimini Lakhani.

You’ll start by assessing the work that needs to be done to meet key organisational aspirations. Then, you’ll be shown how to design options for aligned organisational systems.

All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.

The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.


In this programme, you will:

  • explore what Organisation Design (ODS) is – and is not
  • describe the relationship between Organisation Development (ODV), Change Management (CM) and Organisation Design (OD)
  • describe the underpinning systems theory of organisation design
  • become familiar with common systems models
  • explain your role in the OD process
  • explain four key influences on OD
  • explain the value of using a model and methodology for design
  • become more familiar with the Nadler and Tushman model and a 5-phase methodology
  • explain the core elements and challenges of the Starting phase
  • identify some strategies, methods and techniques for diagnosing the key issues
  • recognise how to assess both transactional and transformational elements in an organisationD
  • demonstrate your learning using the Case Study
  • learn from others how they approached the task and why
  • ask questions to further embed your learning
  • learn how to focus on ideal workflows to map what activities are required
  • explore why organisations cluster activities the benefits and pitfalls
  • organise clusters of activities to form operating model options
  • explain how the different and interdependent organisation structures foster or hinder good work
  • explore why and how to test the structure options with linkages
  • appreciate the value of a systematic and planned approach to implementation
  • explain how to operationalise the high-level design by making connections to processes, systems, ways of working
  • build a transition plan that keeps leaders and other stakeholders involved and engaged
  • appreciate different techniques to sustain momentum through the transition
  • explain the importance of closing and reviewing design outcomes
  • explore techniques to continuously evolve and improve design performance.

Is this course right for me?

This course has been developed specifically for experienced organisational change professionals, business leaders and consultants who want to take their knowledge of organisation design to the next level. It will enable you explore a variety of Organisation Design models and how to use data to inform decisions and drive change within your organisation.

I want to put my team on this course

Learning outcomes

Course structure