Introduction to Coaching

Discover different coaching strategies and learn how to practically apply them into your working environment.


2 days

Face to face


Coaching is quickly becoming one of the most important skills people professionals need in the workplace, but it’s also arguably one of the most challenging. As a coach, you must support and encourage your employees to unleash their potential, whilst balancing your people’s roles and responsibilities with the immediate needs of the business.

This course presents a variety of coaching techniques and the opportunity to practice the different models and skills learnt with other participants in a safe environment. Delivered face-to-face, you’ll work with an experienced practitioner who will share know-how and provide feedback in real-time. This programme will give you the confidence you need to implement new coaching models within your workplace.

All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.

The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.


The objectives of this course are:

  • define coaching and how it differs from mentoring, training and counselling
  • explore the purpose of coaching
  • describe responsibilities of roles involved in coaching
  • explore different models for coaching
  • describe the key skills to coach successfully
  • practice coaching techniques.

Is this course right for me?

This course is an ideal choice if you’re a line manager wishing to develop coaching skills or for those who are considering pursuing coaching further. This programme will unlock your coaching potential so you can improve the performance of your people and contribute to the success of your organisation.

I want to put my team on this course

Learning outcomes

Course structure