Introduction to coaching

Coaching is a powerful tool for any manager or HR professional. This course gives you the skills and confidence you need to improve others’ performance and help evolve culture in the workplace.

Development Programme

Access to the CIPD Learning Hub

15% discount for CIPD members

£990.00 exc. VAT

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Virtual class

Perfect for:

People Professionals

You’ll learn how to:

  • define the purpose and ground rules for coaching
  • develop your listening and questioning skills
  • apply a structured approach to conversations
  • apply Appreciative Inquiry methodologies.

About this course

Course length: Three weeks

Delivery: Online classes, and self-directed learning

Suitable for: Professionals who want to develop their coaching technique​

Topics covered

  • introduction to coaching
  • coaching with trust
  • meaningful conversations
  • appreciative enquiry
  • precision questioning
  • latest thinking.

What to expect from this ‘introduction to coaching’ course

The course teaches you the theory and fundamentals of coaching employees and allows you to practice with your peers during the course. The practices you learn will not only improve the performance of the individuals you go on to coach but will also contribute to your organisation’s wider performance and support initiatives in managing company culture.

You’ll learn how to coach employees in a way that brings out the best in the people around you, helping to empower others and improve business performance.

What you’ll need to do in this ‘coaching skills’ course

This is a three-day course spread over three weeks and is delivered online. You’ll participate in 12 hours of facilitated online learning delivered once a week over three weeks.

We recommend you support your online learning with self-directed learning – this should take around 10 hours.

What you’ll get on this ‘introduction to coaching employees’ course

You’ll receive a resource pack, which will include all materials needed for the course.

At the end of this course, you’ll receive a certificate.

Taking part in this course gives you access to the CIPD Learning Hub for 12 months. Here, you can access your course content together with other valuable resources and tools. When you finish your course, you can enjoy an additional 12 months of access to other resources on the Learning Hub.

Learning outcomes

By the end of this ‘introduction to coaching’ course, you’ll be able to:

  • identify where coaching will make a difference to business goals
  • use coaching methods to effectively guide others to deliver results
  • use the grow coaching model
  • recognise and maximise people’s potential
  • tackle ineffective ways of working
  • give constructive and developmental feedback
  • find opportunities to coach people on the job, in your team and more formally.

Team bookings

Interested in booking this course for your team? We offer group bookings solutions for teams of four or more people.

When your teams learn with the CIPD, they get direct access to the latest professional research and insights.

And through courses co-created with industry thought leaders and practitioners, they’ll build the skills and confidence they need to inspire action, influence change and drive business value.

We offer a wide range of Learning and Development solutions to suit employees at every level – whether in HR, L&D, OD or wider people management.