How to use AI responsibly in the workplace Essential Insights

Grasp the potential advantages and disadvantages of AI on people and organisations when used in the workplace and the meaning of responsible AI in practice.


60-90 minutes

Online self-directed

Essential Insights


Free for CIPD members and Core Learning Subscribers.

Technology can improve the agility and productivity of workforces and organisations, and it can enable more collaborative working. For people professionals designing technology-enabled people practices, it’s crucial to understand how to use technology effectively and responsibly and the risks involved. AI (artificial intelligence) is a prolific emerging technology that is likely to impact our workplace in ways we can’t yet fully imagine.

The buzz around generative AI has galvanised organisations to assess its use in the workplace and prompt discussions on ethical use to secure better outcomes for itself and its people. This Essential Insights course outlines the potential effect of AI on their work and the broader workforce. While debating the benefits, risks and challenges, it looks to aid conversations around responsible AI in practice. Learners will gain an informed overview of AI and appropriate use of this technology in their own organisation.

CIPD Members

You already have access to the features and benefits of the Core Learning Subscription, which includes this course, as part of your membership, access it here.


In this course, you will:

• outline what AI is and give examples of how it may impact on the workplace

• list advantages of AI in the workplace, as well as the challenges

• explain the meaning of ‘responsible AI in practice' in the workplace.

Is this course right for me?

Technology-enabled practices are increasingly embedded in the way we work. This course provides insight for all people professionals curious about the scope of AI and what it means to use it responsibly in the workplace. It is also suitable for other professionals exploring emerging digital tools.

Core learning subscription

I want to put my team on this course

Learning outcomes

Course structure