Grievance, discipline and dismissals
Grievances, disciplinaries and dismissals are challenging whatever your role. Get the knowledge and skills you need to handle these situations fairly and proportionately.
Perfect for:
You’ll learn how to:
- describe the correct legal process to follow when managing a disciplinary
- respond to a grievance
- manage redundancy fairly
- manage difficult situations which could lead to dismissal.
About this course
Please note, On 16 April 2025 the Supreme Court returned the ruling that the protected characteristic of “sex” in the Equality Act 2010 refers to biological sex. The result of this ruling can be viewed on the Supreme Court website. The Equality and Human Rights Commission (the EHRC, the national equality and human rights regulator for England, Scotland and Wales) released an interim update on 25 April 2025 to help employers and others understand how to follow the law in response to the Supreme Court ruling. The EHRC is working 'at pace' to update its statutory and non-statutory guidance. We will update our content appropriately when the EHRC statutory guidance is available or changes are made.
Course length: Two days
Delivery: Online classes, and self-directed learning
Suitable for: People professionals who want to understand the legalities of grievances, disciplinaries and dismissals.
Topics covered
- following a fair procedure
- how to dismiss an employee
- redundancy
- difficult situations
- settling a claim.
What you can expect from this ‘grievance, discipline and dismissals’ course
This online course has been built on CIPD principles and values and ensures everyone involved can reach mutually satisfactory outcomes. It allows you to explore, discuss and fully understand your legal and ethical responsibilities towards your employer and its people when facilitating or supporting a disciplinary, dismissal or grievance procedure.
You will learn how to address matters correctly – from a legal, ethical, and people-focused perspective. This will enable you to implement a principles-led approach to grievance, discipline, and dismissals.
What you’ll need to do on this course
This is a virtual course delivered over two consecutive days. Each day has approximately four hours of online lessons
What you’ll get on this course
At the end of this legal rights course, you’ll receive a certificate.
Taking part in this course gives you access to the CIPD Learning Hub for 12 months. Here, you can access your course content together with other valuable resources and tools. When you finish your course, you can enjoy an additional 12 months of access to other resources on the Learning Hub.
Learning outcomes
By the end of this ‘grievance, discipline and dismissals’ course, you'll be able to:
- operate effectively in disciplinary and grievance situations
- explain the difference between fair and unfair dismissals
- act as a trusted adviser on all disciplinary and grievance situations
- advocate for legally compliant management of disciplinaries and grievances in your organisation.
Team bookings
Interested in booking this course for your team? We offer group bookings solutions for teams of four or more people.
When your teams learn with the CIPD, they get direct access to the latest professional research and insights.
And through courses co-created with industry thought leaders and practitioners, they’ll build the skills and confidence they need to inspire action, influence change and drive business value.
We offer a wide range of Learning and Development solutions to suit employees at every level – whether in HR, L&D, OD or wider people management.
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