GenAI in practice
Learn how to get the best from GenAI tools through smart prompt engineering and apply them confidently across the HR lifecycle
Perfect for:
You’ll learn how to:
- Write clear, targeted prompts to get high-quality GenAI outputs.
- Refine and improve results through smart iteration.
- Apply GenAI confidently and responsibly across the HR lifecycle.
- Recognise and manage GenAI’s limitations and risks.
- Identify and assess AI-generated content in HR scenarios.
- Decide when to use, adapt or reject GenAI outputs effectively.
About this course
Course length: One day
Delivery: Online classes
Suitable for: People professionals who want to develop practical skills in using GenAI to support their HR activities.
Topics covered
What to expect from this GenAI in practice course
This facilitator-led one-day course helps HR professionals develop the confidence and practical skills to use generative AI tools effectively in their day-to-day work and maximise their overall productivity. You’ll learn how to write clear, purposeful prompts, experiment with proven frameworks such as SCQA or role-based prompting, and refine AI outputs through structured iteration.
Across a series of hands-on exercises, you’ll apply GenAI to a range of HR tasks and employee lifecycle activities. The course also explores how to polish and adapt AI-generated content to match your own or your organisation’s tone of voice, disguise tell-tale signs of AI writing to avoid producing the vanilla, generic outputs that poorly refined prompts often create, and embed GenAI responsibly into everyday HR workflows. By the end of the day, you’ll know how to produce professional, human-quality outputs efficiently and with confidence.
What you’ll need to do on this CIPD GenAI in practice course
This is a one-day course delivered online. You’ll learn through hands-on activities, peer collaboration, and real-world HR scenarios that will show you how effective prompt engineering works in practice. After the workshop, you’ll get access to examples and templates to help you apply what you’ve learned in your day-to-day role.
No prior experience with GenAI is required, but you will need internet access and a laptop (or equivalent device) to take part fully.
What you'll get on this GenAI in practice course
At the end of this course, you’ll receive a certificate of attendance, and you’ll have access to practical tools and resources to embed learning in your role and sustain progress with your team.
Taking part in this course gives you access to the CIPD Learning Hub for 12 months. Here, you can access your course content together with other valuable resources and tools. When you finish your course, you can enjoy an additional 12 months of access to other resources on the Learning Hub.
Team bookings
Interested in booking this course for your team? We offer group bookings solutions for teams of four or more people.
When your teams learn with the CIPD, they get direct access to the latest professional research and insights.
And through courses co-created with industry thought leaders and practitioners, they’ll build the skills and confidence they need to inspire action, influence change and drive business value.
We offer a wide range of Learning and Development solutions to suit employees at every level – whether in HR, L&D, OD or wider people management.
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