Essential people skills for line managers

Managing people effectively is fundamental for every line manager. Learn how to support the people on your team so you can achieve team and organisational goals.

Development Programme

Access to the CIPD Learning Hub

15% discount for CIPD members

£1,045.00 exc. VAT

Check availability
Face to face

Perfect for:

HR generalists
People Managers

You’ll learn how to:

  • define the roles of managers and leaders
  • describe the change process and how to manage the emotional responses to change
  • explore coaching as an effective communication technique
  • define different motivational theories and understand how to engage people.

About this course

Course length: Two days

Delivery: Face-to-face, group discussions and self-directed learning

Suitable for: New people managers, aspiring people managers and those who want to improve their people management skills

Topics covered

  • management, leadership and communication
  • communication
  • planning and prioritising
  • performance management
  • motivating and developing people
  • managing change.

What to expect from this ‘line management training’ course

This course explores the skills you need to realise your team’s potential to ensure they perform at their best. You will learn the fundamentals of managing a team and the rudimentary practical techniques to increase your communication, motivation and delegation skills.

This line manager skills programme reinforces the importance and need for performance management and identifies how to boost engagement and empower your team to add maximum value to your organisation.

What you’ll need to do on this course

This is a two-day course delivered in person.

We recommend you support your sessions with self-directed learning.

What you’ll get on this course

You’ll receive a resource pack to help you embed knowledge and good practice in managing people.

At the end of this line management training course, you’ll receive a certificate.

Taking part in this course gives you access to the CIPD Learning Hub for 12 months. Here, you can access your course content together with other valuable resources and tools. When you finish your course, you can enjoy an additional 12 months of access to other resources on the Learning Hub.

Learning outcomes

By the end of this ‘line management training’ course you’ll be able to:

  • implement your management style within your organisation
  • delegate tasks effectively and to the right members of your team
  • apply different performance management methods
  • recognise that people are motivated in different ways
  • demonstrate effective communication techniques
  • manage emotional responses.

Team bookings

Interested in booking this course for your team? We offer group bookings solutions for teams of four or more people.

When your teams learn with the CIPD, they get direct access to the latest professional research and insights.

And through courses co-created with industry thought leaders and practitioners, they’ll build the skills and confidence they need to inspire action, influence change and drive business value.

We offer a wide range of Learning and Development solutions to suit employees at every level – whether in HR, L&D, OD or wider people management.