Essential people skills for line managers

Managing people effectively is fundamental for every line manager. Learn how to support the people on your team so you can achieve team and organisational goals.

Development Programme

Access to the CIPD Learning Hub

15% discount for CIPD members

£1,485.00 exc. VAT

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Virtual class

Perfect for:

People Managers
Aspiring manager

You’ll learn how to:

  • define the roles of managers and leaders
  • describe the change process and how to manage the emotional responses to change
  • explore coaching as an effective communication technique
  • define different motivational theories and understand how to engage people.

About this course

Course length: Three weeks

Delivery: Online classes, group work and self-directed learning

Suitable for: New people managers, aspiring people managers and those who want to improve their people management skills​

Topics covered

  • understanding and managing people
  • managing communication and change
  • motivating people and supporting their performance.​

What to expect from this ‘line management training’ course

This course explores the skills you need to realise your team’s potential to ensure they perform at their best. You will learn the fundamentals of managing a team and the rudimentary practical techniques to increase your communication, motivation and delegation skills.

This line manager skills programme reinforces the importance and need for performance management and identifies how to boost engagement and empower your team to add maximum value to your organisation.​

What you’ll need to do on this course

This is a three-day course delivered over three weeks where you’ll attend 12 hours of facilitated online lessons. Each lesson will conclude with an action planning session so you can apply what you have learnt.

We recommend you support your online learning with self-directed learning – this should take around 10 hours.

What you’ll get on this course

You’ll receive digital resources and activities to help you embed knowledge and good practice in managing people.

At the end of this line management training course, you’ll receive a certificate.

Taking part in this course gives you access to the CIPD Learning Hub for 12 months. Here, you can access your course content together with other valuable resources and tools. When you finish your course, you can enjoy an additional 12 months of access to other resources on the Learning Hub.​

Learning outcomes

By the end of this 'essential people skills for line managers’ course, you'll be able to:

  • implement your management style within your organisation
  • delegate tasks effectively and to the right members of your team
  • apply different performance management methods
  • recognise that people are motivated in different ways
  • demonstrate effective communication techniques
  • manage emotional responses.

Team bookings

Interested in booking this course for your team? We offer group bookings solutions for teams of four or more people.

When your teams learn with the CIPD, they get direct access to the latest professional research and insights.

And through courses co-created with industry thought leaders and practitioners, they’ll build the skills and confidence they need to inspire action, influence change and drive business value.

We offer a wide range of Learning and Development solutions to suit employees at every level – whether in HR, L&D, OD or wider people management.